Quality Customer Service
At Capital City Hot Tubs we have your best interest and comfort at heart at competitive rates. We have been in the hot tub, spa and customer service business for over 25 years. In that time we have seen it all. Especially when it comes to local issues that you may have specifically because of living in the Sacramento area of California.
Our combination of experts from Consolidated Spa Services, ACME Spa Repair, SIM Spa Industry Management and Capital City Hot Tubs provides the knowledge and experience you need for honest and effective advice and customer service. Spa and hot tub water chemistry can be confusing. We have simple methods to help you understand what is important and necessary.
Our Customer Service Philosophy
To provide the most honest and reliable information to our prospective and actual customers possible. We will use our 20 years of experience to our customers advantage and deliver trusted products and service effectiveness based on our commitment that you will get the most for your money and satisfaction guaranteed.
We are ready to schedule a service call to provide a solution to your spa operation within a two hour window of arrival as we do several service calls a day. Please call to schedule an appointment today to obtain an estimate of repair. We will attempt to assess the situation over the phone so we arrive with all the possible parts to complete the repair and accomplish the service call in one opportunity. Our direct service line is 916-381-7727. Some service calls can be performed without the homeowner present for you convenience.
We may be able to assist you to solve the problem yourself over the phone and save you a service call. Many operational problems are simply caused by a clogged filter or low water. We will be happy to talk you through correcting the problem if possible.
Services we offer:
- Custom Spa Covers
- Control Boxes & Circuit Boards
- Installation And Connection
- Maintenance & Cleaning Service
- Free Water Analysis
- Replacement Filters
- Ozone Generator Water Purification Devices
- Free Telephone Diagnostic & Advice
- Spa Chemical Water Treatment Systems
- Steps & Safety Equipment
- Motors, Pumps And Circulation Systems